Episode 267

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Published on:

17th Dec 2025

The CRM Emails That Turn New Leads into Booked Clients Faster (Without the Sales Call) with Kara Duncan

If you still think that a system for booking and onboarding new clients has to be complicated, this is the episode for you. What if you could take a potential client from inquiry to payment in under five minutes? In this episode, I sit down my copywriter Kara Duncan to show exactly how a fast, thoughtful, and human booking process changed her business.

You’ll hear how a simple CRM, a quick Loom video, and thoughtful follow-up emails turned missed opportunities into the fastest payment she’s ever received. The best part? No sales calls required.

Find It Quickly:

00:25 - Welcome Kara Duncan

00:52 - The Five-Minute Booking Process

02:01 - Client Communication: The Key to Success

05:21 - Enhancing Proposals with Loom Videos

14:17 - The Importance of Follow-Up Emails

22:11 - The Importance of Detailed Proposals

23:22 - The Power of Loom Videos

23:58 - Overcoming Sales Call Challenges

24:57 - Effective Client Communication

26:07 - The Value of Personalized Videos

27:41 - Sales Calls vs. Video Proposals

28:54 - Client Communication Strategies

32:32 - The Five-Minute Booking Process

39:53 - Reassuring Clients Post-Payment

Mentioned in this Episode:

Email Like You Mean It

Episode 39 of The Kara Report: How to Create One (+ More Tips to SIMPLIFY Your Life With Your CRM) with Colie James

Episode 14 of The System for Everything: The System for Keeping It Personal (Even When It’s Prewritten) with Colie James

Episode 123 of Business-First Creatives: 3 Videos to Create for Your Client Experience Right Now (Video Visibility Series)

Connect with Kara:

Website: thekarareport.com

Podcast: thekarareport.com/podcast

Instagram: instagram.com/thekarareport

Show artwork for Business-First Creatives

About the Podcast

Business-First Creatives

Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!