Episode 213

full
Published on:

5th Jun 2025

The 4 Buyer Types and How to Sell to Each One with Courtney Fanning

What if I told you that your sales page might be turning buyers away before they even click? Courtney Fanning joins us to dig into why people buy (or don’t). From the socializer who shops based on vibes to the thinker who reads every last FAQ, Courtney walks us through the four buyer types—and how your messaging needs to shift if you want to convert each one.

Listen in as we chat about how your business stage affects your buying behavior, why done-with-you offers are such a wild ride to sell, and how to adapt your messaging without burning it all down. If you’ve ever been confused by crickets on your sales page, this one’s for you.

Find it Quickly:

00:24 - Meet Our Guest: Courtney Fanning

01:14 - The Fascinating World of Buyer Personas

02:59 - The Four Buyer Types

06:05 - Deep Dive into the Socializer

09:12 - Understanding the Director

11:08 - Exploring the Relator

13:20 - Insights on the Thinker

14:55 - Blending Buyer Types and Sales Strategies

19:52 - Adapting Sales Messaging for Business Growth

24:38 - Navigating Post-COVID Business Shifts

25:17 - Adapting Messaging for New Audiences

25:52 - Small Changes, Big Impact

26:29 - The Power of Relationship Marketing

28:45 - Crafting Effective Sales Pages

30:04 - Understanding Buyer Types

33:56 - Leveraging AI for Copywriting

39:56 - Balancing DIY and Done For You Programs

Mentioned in this Episode:

Sarah Blakely

Interact

Blog Post on the 4 Buyer Types

thiscantbethathard.com

Claude

ChatGPT


Connect with Courtney

bigpicturecopywriting.com

bigpicturecopywriting.com/quiz

instagram.com/bigpicturecopywriting

Show artwork for Business-First Creatives

About the Podcast

Business-First Creatives
A podcast about systems, workflows, and business advice for creative service providers.
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.

This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.

This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?

Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.

If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.

Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session